Can Marketing Save the Planet?

Episode 62: – The Green Guides - Tackling the social and environmental challenges we face - with Laura Brett, VP, BBB National Programs’ National Advertising Division, NY.

“Building a culture of trust around green claims is the most important thing marketers, business and brands should be doing, using advertising self- regulation as a tool, making sure everyone is upholding those standards.”

As regulations and guidelines in and around sustainability continue to evolve, tighten up and support a better future around managing both what we do AND say, we spoke to Laura Brett whose remit is to lead the US system of advertising self-regulation looking at advertising claims to make sure what is being said is the truth, (like the Advertising Standards Agency – ASA, in the UK).

Laura makes it clear from the outset, that as a body, they look at one simple standard, and that is, “that advertising claims are truthful and not misleading, which also means you have to be transparent when advertising to consumers.” Greenwashing continues to make headlines globally with organisations being called out, investigated, or having their ads banned, whether due to misleading information, not telling the full story or only focusing on the ‘good’ whilst omitting the bad. All of which is incredibly damaging to people, planet and the organisations themselves.

Laura begins by explaining that actually, most complaints about claims in the US are brought to them not by consumers, but by competitors, one organisation challenging another. As she puts it, “the adversarial system is alive and well!” Laura goes on to explain that “the BBB National Programmes also open claims themselves both from consumers and from their own observations.”

During our discussion we discuss how the Federal Trade Commission (FTC) are currently in the process of reviewing their ‘Green Guides’ and inviting comment. Whilst the FTC do this every 10 years, Laura explains that this time round it feels particularly important because advertising needs to be held to a certain standard if we are to make progress in tackling the social and environmental challenges we face.

The ‘Green Guides’ are incredibly valuable for Marketers in terms of providing guidance, they can also be used to highlight what is being talked about and where gaps in knowledge might be. Any marketer looking at the guides should as a baseline know what the terms in them mean, and if they don’t they need to go and find out.

Laura talks about organisations who make carbon neutral claims without an achievable plan, and how if claims are going to be made, a plan has to be in place to show the pathway they are taking to meet that claim, even if that plan changes. Laura believes the FTCs focus is on closing the gaps in the ‘Green Guides’. The real issue however in amongst all of this isn’t whether one gets into trouble with the regulator, but the continued erosion of trust and that is where the damage really impacts brands in terms of reputation and culture - making them unfavourable to consumers and people not wanting to work for them. 

Another valuable episode for both Marketers in the US and, Marketers marketing to the US, providing advice and support to you as key stakeholders in supporting your organisations’ sustainable agendas, as Laura states, “building a culture of trust around green claims is the most important thing marketers, business and brands should be doing, using advertising self- regulation as a tool, making sure everyone is upholding those standards.” So tune in and listen!

Marketers can stay up to date with what is happening across advertising in the US by visiting:

https://www.ftc.gov/legal-library/browse/cases-proceedings

https://bbbprograms.org/programs/advertising/all-programs#decisions

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You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.

Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

Episode 61: – Offsetting? A contribution mindset vs. a compensation mindset - The important shift we all need to make. Gavin Sheppard and Rob Cheesewright, Pinwheel.

How do you get a return on your investment for your business, AND at the same time deliver a return on investment for the planet, ensuring everyone benefits?

In this episode we’re joined by Gavin Sheppard and Rob Cheesewright from Pinwheel, an organisation focused on projects that remove carbon from the atmosphere, restore habitats and protect biodiversity - to discuss that very question.

Given there’s a lot of terminology that can become quite confusing, we kick things off with some jargon busting diving into offsetting, carbon capture and, carbon removal. Offsetting has been the subject of controversial debate recently, as some argue it’s ineffective and many schemes are a ‘license to pollute’, and so it’s really important do the homework around what is out there, not taking things at face value, and remembering that the focus has to be on reduce, reduce, reduce.

When it comes to carbon capture and carbon removal, these are very different things, but, again there is confusion with the terms being mixed, up, used interchangeably and not really telling the story that allows informed decisions and progress to be made. Whilst they both make up a critical part of the Net Zero journey, they also play very different roles (you’ll need to listen in to find out more!)

Gavin tells us, “the science tells us that businesses need to do three things. The first is, reduce your own emissions and the impact on the planet, but it’s much broader than carbon, and that’s inside your value chain. Outside of your value chain you need to do two other things, remove legacy carbon and waste, investing in projects that do that in a high quality way, and the third thing we need to do is restore, and it’s these last two parts that Pinwheel helps with.” It is the high quality restoration projects that have a conclusive response to the sizeable issues we are facing.

Where marketing comes in (as we talk about so often on this podcast) is the communication piece around what are complex solutions, translating in a way that is engaging, motivating and helps people understand, and more importantly, want to understand and take action. The carbon removal projects Pinwheel fund around the world do just that. Not only are they are effective and restorative, they are a massive opportunity to tell some really inspiring stories which grab the attention of people, build trust and make them part of making a positive difference and, they make you smile. [Indeed, Can Marketing Save the Planet is investing in such projects for that very reason - and you can get involved in that too - more on that later!].

From a marketing perspective, it’s all about shifting mindsets, a vital step if we are to change behaviours. Rob raises the point around the mindset shift to ‘contribution’ being so important, he explains, that it, “decouples the harm being done on one side to the good on the other, the problem with compensation approaches, or offset or carbon neutral is it aims to say, don’t worry, the harm hasn’t happened, we’ve neutralised it, the contribution mindset says, we just need to contribute to the biggest impactful things we can, it is not seeking to edge away the other stuff.”

The bottom line is, we need to create a balanced ecosystem where life can thrive on this planet, and as Gavin simply says, “stop covering up the shit that we’ve done”.

So, where to start? Pinwheel recommends the WWF blueprint… (link below). And we, working alongside Pinwheel, encourage everyone to not only listen to this episode, (it’s full of advice business needs to know, and start doing), but to also go over to our Can Marketing Save the Planet investment fund - and get involved and start making a difference. Every £ helps.

We’re focused on three projects:

• Seagrass restoration - ocean based - big impact 

• Wolf protection - critical and seldom talked about

• Forest restoration in the Andes - we need to support forest restoration desperately.

Get involved here: https://www.pinwheel.earth/can-marketing-save-the-planet

For more projects head over to the Pinwheel website. Remember, this isn’t a cost, it’s an investment in the future of everything.

WWF Blueprint - https://www.wwf.org.uk/blueprint-pr19

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You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.

Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

Episode 60: – Collaboration, Community and Citizenship - How Wales is inspiring global Future Generation Goals

“If you ever think you are too small to influence change on a global scale, just look at what Wales are doing.”

We were intrigued and excited to have the opportunity to chat with Sophie Howe, the first and only (for a period of time) ‘Future Generations Commissioner’ in the world!

Sophie was appointed Future Generations Commissioner for Wales in 2016. Wales has committed to 7 long-term wellbeing goals for future generations. This is all about a long term vision, preventing future problems, working collaboratively and involving citizens, (and importantly, it’s a legal obligation - rather than a pledge).

As Sophie advises… “It’s the law, you have to do it,” - and this is the difference, tangible accountability! As Sophie shares how the commitments have come into play and the practicalities of embedding them, she explains how Wales has committed to stop spending money in building roads which when taking a long-term view, is a public health intervention. 14-15% of emissions in the country come from transport, and by reducing emissions from road transport there are multiple future benefits triggered, from emissions reduction through to health and wellbeing and opportunities being opened up for investment in a better public transport system - all of which collectively benefit society now and in the future.

Sophie raises many important points and examples around the interconnectedness of the challenge we all face when it comes to building a more sustainable future and how we need to make those connections when building strategies, planning investment, timescales and resource; “By not taking a joined up approach, we’re completely missing opportunities - so, we need to be thinking about what we do, and how its going to affect both now and into the future, asking how does it make the biggest contribution to wellbeing.”

The Future Generation Goals have brought people together, its changed the conversation both for the public sector and the private sector, Sophie tells us how industries operating in Wales are coming to them to ask how they can be part of delivering against the wellbeing goals. This has had a positive impact on how business is planned and operates, from point of tender through to selection and delivery, providing more security and stability.

When it comes to communities it’s a bit more of a mixed bag, with views being divided (as you’d expect) depending on the impact to where people live. However, it is bringing politicians, businesses and communities together, awareness is growing, and the opportunity to educate is also increasing as people look to understand why decisions and actions are happening.

The heart of this conversation and the actions taking place in Wales clearly evidence that we are all responsible for our future, and as Sophie points out, “as much as we criticise our politicians, actually we as citizens are as much to blame because we often demand that they do short term things.”

Brave leadership, shared communication and participation is an absolute must.

We recommend everyone listens to this episode, it is a wonderful example of rising to the challenge of making meaningful yet challenging commitments and leading the way. By the end of it, we had our bags packed ready to move to Wales (well I did, Gemma is considering Costa Rica ;)).

 

For more information about The Future Generations ‘Acting today for a Better Tomorrow’ - see here: https://www.futuregenerations.wales/

And to stay connected to the great work Sophie is championing - her LinkedIn profile is here: https://www.linkedin.com/in/sophie-howe-57a62186/

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You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.

Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

 

 

Episode 59: – Marketing - a people powered movement for change - Jackie Marshall, The Fairtrade Foundation

The challenge for the marketing team is, “needing to take what are serious and complex issues and convey them in a format that is easily understandable.”

Want to know how marketing can drive a “people powered movement for change?” THIS is the episode you don’t want to miss.

We jumped at the opportunity to talk to Jackie Marshall at Fairtrade an organisation with market leading levels of audience recall, awareness and engagement. One of the most trusted and recognised ethical labels out there today across a multitude of products we see as we do our weekly shop, from coffee to cocoa and wine to flowers. Coming up to their 30th anniversary, Fairtrade have always placed workers and farmers at the heart of their work using their platform to facilitate and amplify their voices fighting for their rights, land, health and future. Their transition to a new global branding called ‘The Future is Fair’ is, as Jackie tells us, “all about embedding the purpose of our work into the brand and moving to a more optimistic lens for the future and enabling a unified approach, which is really important given the increasing global connectedness of the challenges we are facing.”

Supply chains are a critical part of the value chain and they are facing increasing challenges and direct impacts from climate change, Jackie talks about how farmers have a wealth of knowledge in tackling climate change but increased heatwaves and drought, combined with strong rainfall and flooding is placing huge pressures on them, and when you add to that the fact that many don’t earn a living wage, (a cocoa farmer can earn as little as 74p per day), the work Fairtrade do is so needed in ensuring farmers are paid fairly and receive the Fairtrade Minimum Price which is consistent and enables them to not only live their daily lives, but to plan ahead and come up with solutions to keep their crops alive and thriving. You’ll have to tune in to hear some of the incredible ways they do this.

At Can Marketing Save the Plane we’re consistent about the significant role marketing plays in driving a more sustainable future and the importance of the words and language we use. Jackie explained how the marketing teams at Fairtrade’s biggest challenge is, “needing to take what are serious and complex issues and convey them in a format that is easily understandable.” You’ll hear how they wrap their messages into marketing activation which is relevant and motivating to their audience, and critically in a way which makes people care about something that they don’t see and that happens thousands of miles away. Now that is powerful marketing! Showing the impact of what buying Fairtrade products does, large campaigns, using research and insights from their audiences and shared activations are just some ways the marketing team meet their objectives, and their results speak for themselves.

Tune in to hear the details – SO MUCH value and learning that all Marketers can take from this.

We love Fairtrade and all the wonderful and important work they do, they and their marketing teams are a true exemplar in driving a “people powered movement for change”. This is sustainable marketing at its absolute best!

For more information about The Fairtrade Foundation…

Linked in - The Fairtrade Foundation 

Twitter- @FairtradeUK

URL - www.fairtrade.org.uk

And to connect with Jackie

Linked in - Jackie Marshall 

Twitter - @J_Marshall__

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You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.

Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

 

 

 

 

Episode 58: – ‘The Practicalities of Transitioning to Net Zero, talking Carbon Budgets, and Carbon Literacy’ with Simon Dawes, The Environment Agency.

“Climate change isn’t a game that anybody wins – we either all win or we all lose and I’d much rather we all win”.

Where to start with an overview of this insightful, practical and hugely inspiring conversation. Simon Dawes, environmental professional for over 20 years and working in the field of sustainability for the last 13 years, is generous in sharing with us the practicalities of how a public sector organisation is transitioning to Net Zero - and inspiring, supporting and sharing knowledge and best practice with others along the way.

We discuss the commitment to net zero, and importantly, how the organisation has had to figure out exactly how to meet 2030 targets. Which in his own words has meant a ‘fundamental change to the way we think, act and make decisions in the business.’

The lion share of most organisations’ emissions lie in the supply-chain (Scope 3) - and so too with the Environment Agency, around 84% of their emissions. And Simon tells us how it is important that suppliers are also on the same net zero journey - and how for public sector for large contracts (any contract for over £5M), suppliers have to provide a carbon reduction plan and without that in place they won’t make it onto the tender list. This leads to discussion about how there is room for the Environment Agency to help and drive change in the supply chain.. “Delivering on our own footprint would be good – but if we can influence a whole lot of other companies to do the same, that’s even better.”

Diving deeper into the practicalities of the transition, we talk about how the Environment Agency has designed and rolled out Carbon Literacy. “We want everybody in the orgnaisation to understand that their job is actually a climate job they are helping us achieve net zero.” Simon shares how they planned, designed, communicated and rolled out Carbon Literacy training - starting with senior execs and how within a relatively short period of time, their voluntary programme has engaged 9300 of their 12,000 employees - and shares how this is changing the culture of everyone understanding the role they play - and the results they’re achieving. {They’ve also made the programme available to their suppliers - supporting their education, awareness and transitions too - and Simon chairs a climate action charity, where the Carbon Literacy programme is also being delivered, giving people the knowledge and language to work things through in their own minds and apply to their own worlds).

“Carbon Literacy is helping people to understand I can do something about this. I might not be working in the sustainability team – but I can do something.”  

We then dive into the Environment Agency’s approach to carbon budgets. Every director int he business owns a chunk of the emissions, and therefore owns the actions. He tells us ‘‘We’re very used to making decisions about finite amounts of cahs, so exactly the same principle applies with a finite amount of carbon. Can I afford this? Have I got enough cash? Can I afford this? Have I got enough carbon?”

The design of carbon budget has raised a whole new set of questions, can you overspend, do you borrow from next year or other divisions etc - and he shares how they have created frameworks and dashboards to help people understand that the decisions they make have carbon consequences as well as cash consequences.

We talk about where the ‘right’ marketing can really help with shifting mindsets to a different way of operating. The cultural change piece particularly around the business model. Encouraging different behaviours both internally and externally - moving away from take, make, dispose to circular models. Helping people to understand that there is huge value and kudos in circular and regenerative principles. And how marketing has an amazing role to play in making that socially cool rather than having a new shiny thing.  

Regardless of size or sector, there is so much packed into this conversation about decarbonisation, net zero road maps, employee engagement, supply chain engagement and the power of participative leadership, generosity and collaboration. And in our usual three questions Simon leaves us with the urgent and important reminder that… 

“There is no business on a dead planet.’

“Think slow, act fast.”

 

For more information about Simon Dawes - his LinkedIn profile is here .

And for more about The Carbon Literacy Trust - and the spotlight on the Environment Agency - see here .

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You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.

Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

Episode 57: – “Make your money matter… a powerful action we can, and should, be taking. Holly McElhone, Make My Money Matter

 

Less than 10% of the FTSE100 mention sustainable pensions in their sustainable strategies.

 

We have been supporting and following the work Make My Money Matter do for quite some time now, so we were thrilled to be joined by Holly McElhone to delve a little deeper into the trillions of pounds that are circulating everyday across investments and pensions and to learn more about what business and indeed individuals can do to drive positive change.

Switching to sustainable pension providers can have a massive impact on transitioning to a more sustainable future, but as Holly explains, ‘one of biggest barriers to more organisations getting on board is an awareness issue followed by apathy and the moving of investments being seen as a bit of a ‘hassle. However, greening your pension is TWENTY ONE times more impactful than going veggie, stopping flying and switching to a renewable energy provider’. It’s a no brainer!

Holly believes, “ESG isn’t an option, it’s not a nice to have, it should be across your whole portfolio and your default investment funds should be sustainable. As we look to transition, fossil fuels will become a stranded asset.”

During the conversation we explore how to communicate more effectively, Holly explains, ‘firstly, we need more choice, better communication and jargon needs to be removed to make way for more action’. Then there is a need to consider the different audiences we have, making the story relatable and using influential people to raise awareness. Holly talks about the campaigns Make My Money Matter have rolled out (see show notes for links), all designed to educate, raise awareness and encourage action through simplifying the message.

We also discuss how collaboration is critical to progress, with Make My Money Matter approaching and working with individuals, influential figures from their founder Richard Curtis, actor Emma Thompson through to climate leaders such as Christiana Figueres, and then Government focusing on policy and regulation.

This episode has something for everyone and if there is one message we ask our listeners to take, it’s go to Make My Money Matter’s website, find your pension fund (it takes a couple of clicks) and ask them in an email to make sure they are committed to Net Zero. Holly explains that currently the infrastructure can’t support a mass ‘switch’, the power begins with getting the providers onboard to ensure the infrastructure is in place as soon as possible. The investment figures you’ll hear are eye-watering!

Some action steps for listeners:

• Write to the CEOs of the Big Five UK high street banks and ask them to stop financing new oil, gas and coal projects – it’s just two clicks. https://makemymoneymatter.co.uk/openletter/

• Contact your pension provider and ask them to drive real climate action – it’s just two clicks. https://makemymoneymatter.co.uk/21x/

• Sign their petition calling on UK pension schemes to commit to tackling deforestationhttps://makemymoneymatter.co.uk/what-is-your-pension-paying-for/

 Make My Money Matter can’t give financial advice – however individuals who would like to make a more immediate change and switch can find some great guides over at Good with Money.

• Top 9 ethical funds - https://good-with-money.com/2023/05/12/top-9-ethical-pension-funds/#:~:text=Top%20performers%20with%20strong%20sustainable,the%20Pictet%20Multi%2DAsset%20Portfolio.

• You can also look to switch to a bank that doesn’t finance the fossil fuel industry – of which there are a select few already out there!

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You’ll find the Podcast on all the usual pod platforms - and also on The Global Player and via The Marketing Society. If you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.

Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

Episode 56: – “Where does this fit into our sustainability strategy?” – The question all marketers need to be asking. Sam Taylor, The Good Factory

“Consistency of message is what builds trust and we’re going to need that come 2028 when we realise how badly we failed.”

Sam Taylor, grew up on the factory floor (literally). From her lived experience and passion, she has gone on to become founder of The Good Factory an organisation involved in everything from consulting, sourcing and development and lifecycle assessments in the sportswear industry. Sam talks about how whilst studying, she was told after delivering her final project that, she “didn’t understand the clothing industry”, - in reality, she was way ahead of everyone else and could see what was coming much earlier.

In this episode we dig into lifecycle assessments and why they are such an important part of the business process, and something marketers increasingly need to have a greater awareness and interest.

We talk about sustainability frameworks, why they need much more work, a more consistent approach and a massive dose of rigour around them, as well as the importance of bringing in localised information. Sam talks about controversy around the Higg Index, [rebranded May 16th to Worldly], a suite of tools developed by the Sustainable Apparel Coaltion (SAC) to help companies in the leather, footwear and apparel value chain measure sustainability, - and why some brands are ditching it…, she explains, “the reason they are removing consumer facing information is because it was found to be misleading, they couldn’t support the information with enough data, so had to go back to the drawing board and bring in more experts”. This is an all too common issue when it comes to sustainability data, but as you’ll hear, Sam is hopeful that the right data can support better practice.

We go on to discuss regulation and its role in making the landscape fair and comparable. Sam believes, “governments play a lot bigger part than the industry would like, and it will get bigger, and, “where it will become more enforced is through import laws, as opposed to being marketing based, around claims.” Talking more about regulation, we move on to talk about the lifecycle of products, an area where things have changed considerably, but why? And as Sam explains, “we (the brands) are determining the lifecycle.”

This episode covers a number of topics in the apparel industry - which of course are comparable and relevant to so many other industries; lifecycle assessments, carbon budgets and the creativeness surrounding them, data - what is and isn’t available and the realities of transparency.

Sam advises all marketers when presented with briefs, ideas, instruction and campaigns - to ask and to keep asking, “where does this fit into our sustainability strategy?”

A real eye opening conversation on so many levels and one we will certainly be delving into again with Sam in the future.

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You’ll find the Podcast on all the usual pod platforms - and if you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.

Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

Episode 55: – The journey of a sustainable creative agency, from the inside out! with Rob Minto, The Onlii

A sustainable creative agency on a journey to make positive change, we caught up with Rob Minto, managing director of The Onlii. Rob talks about his own journey into sustainability, how he was inspired by the B Corp movement and why he set up the Onlii.

Aligned to the UN Sustainable Development Goals, Rob discusses how these really helped to embed the environment and the bigger picture into the business strategy, he explains, “as part of the collective we went through a process of selecting some of the UN SDGS that we as a business would proactively target and that we could proactively influence”. He goes on to talk about how they work with those SDGs, and how every decision is done through an SDG lens, even going so far as to aligning them and embedding them into everyone’s personal objectives. Something that has been hugely inspiring and motivational.

Making The Onlii a ‘force for good’, Rob talks about how they are continuously learning all the time, and that sustainability is more than just a one off campaign, “we all need to be more aware and look at the whole picture”. In relation to clients, Rob acknowledges that there is a lot to do and that some clients may not be ready for a sustainability focus yet, but they are trying to edge them onto that journey. 

We talk about how there are still many challenges around business and marketing transformation in the sustainability space and why it’s more important than ever to continue asking big uncomfortable questions and coming up with solutions that ultimately drive things forward. As is the essence of our work, marketing and advertising has a huge role to play in positioning things differently, really considering its impact and very simply, doing what you say you’re going to do.

We all have a responsibility to do better and educate ourselves and Rob believes this needs to be led from the top. The appetite to change has got to improve otherwise as Rob explains, “those agencies and brands who don’t come on the journey will get left behind and won’t be here in 10 years”.

If you want a great example of how to truly embed sustainability into your business, motivate those around you and get people thinking differently, then tune in and have a listen. There are some brilliant ideas in this one! 

Since recording we noticed that all the team on The Onlii took our ‘100 Points Challenge’ - and they gave us some excellent feedback on how it’s inspired them to keep learning. A simple take away you can do for yourself - or indeed create as a team challenge. More on our 100 Points challenge here - and more on Rob and The Onlii here.

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You’ll find the Podcast on all the usual pod platforms - and if you love it, do share it and spread the word. Talking about climate change and the role we play is one of the most important things we can do. So join the conversation. We’re all in this together.

Our podcasts are recorded purely via online conferencing platforms, we apologise for any minor sound quality issues.

Episode 54: – As Citizens we really have a much bigger (and more important) role to play in the world! with Jon Alexander

 

“How can organisations treat people as citizens, not just as consumers? How can organisations invite people into their agency and creativity to shape the world and not just sell them stuff?”

 

When Jon Alexander, author of the brilliant book ‘Citizens’ joined us on Can Marketing Save the Planet, we got straight into those questions! The subject story, the consumer story (where we are right now), and the citizen story, (the place we need to get to). Jon explained how we are currently trying to solve such disconnect from within the consumer story - “you just can’t solve an inequality crisis from a story of competition and status, or a story that says humans are separate from nature.” And, “What are we doing to ourselves when we constantly call ourselves consumers?”

The citizen story is all about taking ownership and getting involved, with everyone participating sharing their ideas, creativity and energy. And why is that so important, well because as Jon puts it, “all of us are smarter than any of us.”

We talk about the role marketing has played in the consumer story and what it will take to mobilise people in a different direction. Jon is a massive advocate for giving people space, ‘cognitive oxygen’ - and believes we can’t even begin to look at the role marketing plays until we stop and allow people to pause and think. He raises that perhaps we need to look at where marketing shouldn’t be in people’s lives, asking, “should there be a limit on advertising to children, and limits on outdoor advertising and product placement?” Jon thinks these kind of conversations are powerful and interesting, both for people and organisations, and we were in absolute agreement, these are the kind of conversations which bring about transformational thinking and change.

We delved into what the role of marketing might be in the citizen story. Jon believes the people in marketing can play a series of important roles, but people ‘need to be treated as participants in the process’, an area Marketers need to focus in on more. We raised questions such as ‘what happens when you give people a role and how do you collaborate and co-create to give people solutions that matter?’ We talked community, hearts and minds and the process of ‘respect, connect, reflect and only then direct’.

Jon shares story after story, packed with ideas, insights and stuff that not only motivates, but will make you smile. The idea of a future based on the Citizen story is one which fills us with hope and joy, and one where we can dare to imagine a fairer, better and more sustainable future.

There is so much to take in, so we’ll leave you to tune in and reflect.

For more on Jon and his work visit…https://www.jonalexander.net/

And the How to Citizen project he shared with us via Baratunde - see ‘How to Citizen’ here https://www.howtocitizen.com/

Episode 53: – Marketing - A Critical Changemaker - with Andy Last, Executive Partner, Purpose and Sustainability, MullenLowe

 

“It doesn’t always come in through the marketing door, but marketing is where the greatest change can be driven.”

 

In this episode of, Can Marketing Save the Planet we spoke to Andy Last, Executive Partner, Purpose and Sustainability from MullenLowe, an end-to-end communications and creative services agency. Part of the MullenLow Group, who believe, ‘purpose is nothing without progress’, and we couldn’t agree more. We are in the definitive decade and progress at scale and pace is needed now more than ever. 

We naturally discussed purpose, as sustainability continues to rise up the agenda and how purpose is misused and diluted, but also how it is often forgotten as organisations get swept away and distracted with so much going on and the need to focus on profit taking over. Andy explained, “if it stays in CSR and Corporate communication then it isn’t getting into the heart of the business, and that’s where the power comes from.”

The landscape is changing, innovation is changing, sentiment is changing and marketers need to be taking back the intelligence for strategic intent as this is where so much of the opportunity lies. Andy gave great examples such as Lifebuoy Soap (they invented the word BO) and how once their beliefs and actions were truly embedded into the heart of the brand and core purpose, gave way to brilliant innovations such as a liquid hand soap which turned green once children had washed their hands for more than 30 seconds. This connection back to their purpose which is to ‘make handwashing and sanitising a simple part of everyday routines.’ is what makes it real and measurable.

But, it’s not an easy path to navigate, Andy went on to talk about how “marketers have to understand the markets in which their products are operating is changing, and then to understand how to talk about them, but how to talk about them is becoming increasingly complex, because of accusations of greenwashing and legislation. And marketers have this difficult job of treading a path between these accusations of greenwashing, and not saying anything.”

We talked about who is doing well, and what drove those organisations to be the first movers. How brands have taken on social issues and knitted them into their business models with very clear benefits to both business and society.

Looking inwards, Andy also talked about the structural piece, and how important it is in order to make anything happen. There is a need for incentives, but ones which go beyond rewards, and are ‘part of the job’. We have to be educated and responsible, it’s in all of our roles to change the course we are on.

The theme of Marketers as changemakers continues… another great episode, with so many inspiring examples, grab a coffee and tune in!

And for more about MullowLowe - see here: https://www.mullenlowegroup.com/

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